The 5y’s of perfect patient care
The 5 Y’s for perfect patient care.
On of the greatest common sense tools of Lean is the (5Y) analysis. This tool simply ask’s Y (why) 5 times. The following is a result of me asking for the 5Y’s for perfect patient care .
- Why don’t hospitals strive for perfect patient care ? Answer: Clinicians don’t know how to analyze processes.
- Why don’t clinicians know how to analyze processes? Answer: Clinicians are too reactionary and claim to be too busy.
- Why are clinicians reactionary and claim to be too busy? Answer: No planning and no standard work.
- Why don’t clinicians plan or have standard work? Answer : Not important or significant to understand end to end process steps and reduction of variation.
- Why is it not important or significant for clinicians to understand end to end process steps and reduction of variation? Answer: No vision from leadership!
