Business Process Management Agenda
Our two-day Business Process Management course will give practitioners the tools that they need to manage, measure, document, and control their strategically-important business processes. The training modules are packed with examples and hands-on exercises. Our unique format makes it easy to learn and easy to teach.
- Introduction to Business Process Management
- Define the High Level Process
- Understand Customer Requirements
- Document the Detailed Process
- Identify Key Measures
- Understand Baseline Data on Key Measures
- Identify Process Waste
- Identify and Mitigate Risk
- Control the Process
